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SEVEN STEPS TO RESOLVING CUSTOMER COMPLAINTS

Are you looking for ways to make your customers fall in love with you? These ways will make it possible, if you stick to strictly to them.

1. Treat Your Customers Right.

Your customers are one of the most important parts of a business. Treat your customers with fairness. Maintain the practice of not trying to cheat or outsmart your customers as they will eventually know.

2. Respect Your Customers.

Whether your customers are younger or older than you are, it does not matter. You must give genuine respect to all your customers. Be free, be cheerful, and be friendly with them, but continue to maintain your respect of them.

3. Listen To Your Customers.

Listening is one of the most important skills to make your customers fall in love with you. You should listen to them more than they listen to you. Whether they have a complaint or whether they want to make an inquiry, listening attentively to understand better what they want.

4. Continue To Satisfy.


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